Gold 111 Terms & Conditions

These terms and conditions ("Terms") constitute a legal agreement between Gold 111 ("we", "us", "the Platform") and its users ("you", "member"). By accessing the Gold 111 website or mobile app, you are deemed to have fully accepted these Terms.

Gold 111 is an online betting and gaming platform designed for users in Bangladesh. We offer Sports Betting, Live Casino, and virtual gaming services. If you disagree with any part of these terms, please refrain from using the platform.

Gold 111 reserves the right to update these terms and conditions at any time without prior notice. Continued use of the platform after changes are published will be considered acceptance of the updated terms.

To open an account on Gold 111, you must provide accurate and complete information. Accounts created with false details may be closed at any time and any balance may be forfeited.

Account registration requirements:

• Each individual may register only one account. Creating multiple accounts is strictly prohibited.
• The phone number and email address provided at registration must be accurate and active.
• Your account password must be kept confidential and must not be shared with anyone.
• If you notice any suspicious activity on your account, report it to Gold 111 Support immediately.
• Sharing or transferring your account to any other person is strictly prohibited.

Gold 111 reserves the right to decline any account registration without prior notice or reason. If an account remains inactive for an extended period after activation, an administrative fee may be charged — see the Help Centre for full details.

Gold 111 follows a KYC (Know Your Customer) process. KYC verification is mandatory before making a withdrawal or after depositing above a certain threshold.

Documents required for KYC:

Withdrawals may be suspended until KYC is completed. Our team typically processes KYC verification within 24–48 hours.

Gold 111 supports the most widely used mobile banking methods in Bangladesh for deposits. All deposits are secured with SSL encryption.

Deposit methods & limits:

All deposits must be made from your own account. Payments from third-party accounts are not accepted and may result in a refund or account investigation.

Gold 111 is committed to timely withdrawals. Withdrawal requests are typically processed within 15 minutes to 24 hours.

Withdrawal terms:

• The minimum withdrawal amount is ৳500.
• Large withdrawals may be held pending KYC verification.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals will always be processed through the same method used for the deposit.
• The maximum daily withdrawal limit is ৳1,00,000 (VIP members have a different limit).
• If unusual betting patterns are detected, withdrawals may be temporarily suspended pending investigation.

Gold 111 offers a range of bonuses and promotional offers for both new and existing members. Each bonus has its own specific terms, which must be read before claiming.

General bonus terms & conditions:

• Wagering requirement: Bonus amounts typically require 15x–30x wagering before withdrawal.
• Validity period: Most bonuses must be used within 7–30 days of being credited.
• Game restrictions: Some bonuses apply only to specific games or sports.
• Single Use: Each bonus offer is available once per person, household, device, or IP address.
• Cashback: Cashback bonuses carry no wagering requirements unless otherwise stated.

Gold 111 reserves the right to modify or cancel any bonus offer without prior notice. If bonus terms are violated or misused, the bonus and any associated winnings will be forfeited.

The following rules apply to all betting on Gold 111 and cover all Sports and casino games.

Bet acceptance and cancellation policy:

• Bets cannot be changed or cancelled once confirmed.
• If an event is cancelled, the full bet amount will be refunded.
• If incorrect odds are displayed due to a technical error, Gold 111 reserves the right to void the affected bets.
• If the outcome of a match is known before it begins, the bet will be voided and the associated account will be subject to investigation.
• The cashout feature is available on selected bets; cashout values may change depending on market conditions.

Maximum Win Limit:

Maximum winnings per single bet are capped, and this limit varies by sport and game. For details, Help Centre View.

The following activities are strictly prohibited on Gold 111. Violations may result in permanent account closure and potential legal action.

• Creating multiple accounts to abuse bonuses (bonus hunting/arbitrage).
• Placing bets using bots, automated software, or scripts.
• Money laundering or any transactions involving illegal funds.
• Attempting to hack, phish, or breach the platform's security.
• Attempting unauthorized access to another member's account.
• Placing bets using match-fixing arrangements or insider information.
• Spreading false information under the Gold 111 name or engaging in any activity that damages the brand.

Gold 111 may temporarily suspend or permanently close an account under the following circumstances:

• Violation of the terms and conditions.
• Failure to complete KYC identity verification.
• Involvement in prohibited activities.
• If the account has been inactive for an extended period (more than 12 months).
• At the user's own request (self-exclusion).

You may close your account at any time. All pending bets will be settled and your balance refunded before closure, unless any restrictions apply.

Gold 111 is deeply committed to responsible betting. Betting is for entertainment — not a source of income. We want our members to play in a healthy and enjoyable way.

The following benefits are available at Gold 111:

• Deposit limit: Set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: Lock your account for a specified period.
• Reality check: Set a reminder for how long you've been playing.
• Support link: Information on gambling addiction support is always available.

To learn more, visit our Responsible Gaming View page.

For full details on how we collect, store, and use your personal information, please see our Privacy Policy read. The key points are:

• Your information is never sold to third parties.
• Your information is used only as necessary for the operation of the platform.
• Information may be shared with authorities upon request to comply with applicable laws.
• You have the right to request correction or deletion of your personal information.

Gold 111 reserves the right to amend these terms and conditions at any time. Members will be notified of significant changes via their registered email or SMS. Continued use of the platform after any changes take effect will be deemed acceptance of the updated terms.

For any questions or complaints about these terms, please get in touch with us:

Any disputes arising under these terms will be resolved through international arbitration.