Data Protection

Gold 111 Privacy Policy

Your personal information is our highest priority. Gold 111 follows a strict privacy policy and is committed to keeping your data secure.

Last Updated: January 2026
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Selling Data to Third Parties
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Data Privacy

1. Introduction & Our Commitment

Welcome to Gold 111. This Privacy Policy ("Policy") describes how Gold 111 ("we", "us", "the Platform") collects your personal information, how it is used, and how it is kept secure. By using our website or mobile app, you are considered to have accepted this Privacy Policy.

Gold 111 believes that every user's data belongs to them. We never sell or misuse your information without consent. Our Privacy Policy is built in accordance with international data protection standards.

This Privacy Policy of Gold 111 Terms & Conditionstogether form the complete legal framework of the platform. We recommend reading both.

If you have any questions or concerns, you can reach us at any time at support@gold111.im. We aim to respond within 48 hours.

2. What Information We Collect

Gold 111 only collects information that is strictly necessary to provide our services. We do not request any unnecessary or excessive data.

Directly Provided Information:

Name Email Phone Number Date of Birth Address Payment Information ID Document

Automatically Collected Information:

Data Type What We Collect Purpose
Device Information Device type, OS, browser version Platform Optimization
IP Address IP Address at Login Security & Fraud Prevention
Log Data Page Visits, Clicks, Session Duration Experience Improvement
Transaction History Deposit, withdrawal, and bet records Account Management & Legal Compliance
Cookies & Tracking Session tokens, saved preferences Personalized Experience

We never store your bank PIN, password, or full payment card number. Payment information is processed through an encrypted gateway.

3. How We Use Your Information

Gold 111 uses your information only for specific, clearly defined purposes. Full details are provided below:

  • Account Creation & Management: Your basic information is used for registration, login, and profile updates.
  • Identity Verification (KYC): ID documents are verified to meet legal obligations and prevent fraud.
  • Transaction Processing: Payment information is used to process deposits and withdrawals.
  • Customer Support: To respond to your complaints or queries.
  • Bonuses & Promotions: To provide personalized offers and rewards.
  • Security Monitoring: To detect and prevent suspicious activity.
  • Legal Compliance: To meet the requirements of applicable laws and regulatory bodies.
  • Service Improvement: Analytical data is used to improve the platform experience.

Gold 111 never sells your data to advertisers or third-party marketers.

4. Data Retention & Security Measures

At Gold 111, we use industry-leading technology to ensure the security of your data. Our security infrastructure complies with the world's top cybersecurity standards.

Security Technologies:

  • TLS/SSL Encryption: All data transmissions are encrypted with 256-bit SSL.
  • AES-256 Storage: Sensitive data stored on our servers is protected with AES-256 encryption.
  • Firewall & DDoS Protection: Multi-layer firewall to protect servers from external attacks.
  • Two-Factor Authentication (2FA): 2FA can be enabled for added account security.
  • Regular Security Audits: Third-party security experts conduct regular audits of our systems.
  • Data Backup: Data is securely backed up across multiple locations.

Data Retention Period:

All information is retained for as long as your account remains active. Following account closure, certain data may be kept for a specified period (typically 5 years) to meet legal obligations. After that, it is securely deleted.

Our servers are housed in internationally certified data centers with 24/7 physical and digital security.

5. Data Sharing Policy

Gold 111 never sells your personal data. However, limited information may be shared with trusted partners in specific circumstances:

Sharing Scope Who We Share With What Information
Payment Processing BKash, Nagad, Rocket gateway Transaction Amounts & Account Numbers
Identity Verification Authorized KYC Service Provider ID & Address
Legal Obligations Government & Regulatory Authorities As required by court order or regulatory authority
Fraud Prevention Security Partners Suspicious Transaction Details

All partners listed above operate under strict confidentiality agreements with Gold 111 and are not permitted to use your data for any purpose beyond their designated role.

6. Cookies Policy

Gold 111 uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored in your browser that help improve your experience on the site.

Types of cookies we use:

  • Essential Cookies: Required for login sessions and security. Disabling these may cause the site to not function properly.
  • Functional Cookies: Remembers your language, theme, and preferences.
  • Analytical Cookies: To understand which pages are used most. All data is fully anonymized.
  • Performance Cookies: Helps monitor site speed and stability.

Most browsers offer controls to manage cookies. You can delete or block cookies from your browser settings. However, disabling essential cookies may affect access to certain features.

Gold 111 does not use any third-party advertising cookies. Our cookies are used solely to improve your experience.

7. Your Rights Regarding Your Data

Every Gold 111 member has the right to full control over their own data. Your rights are outlined in detail below:

1
Right to Access

You may request to view the information we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or incomplete information.

3
Right to Erasure

You may request that your data be deleted under certain circumstances.

4
Data Portability

You may request a copy of your data in a structured, portable format.

5
Right to Object to Processing

You may object to the use of your data for specific purposes.

6
Right to Lodge a Complaint

You can report privacy violations directly to us.

To exercise any of these rights, email us at support@gold111.im. We will respond to your request within 30 days.

8. Child Protection

Gold 111 strictly does not provide services to individuals under the age of 18. Our platform operates exclusively for adults.

  • Age verification is mandatory at the time of registration.
  • We do not knowingly collect personal information from anyone under the age of 18.
  • If we detect that a minor has created an account, that account will be immediately suspended and all associated data deleted.
  • If parents believe their child is using our platform, please notify us immediately.

We are firmly committed to protecting minors. Any account suspected of being used by a minor will be acted upon immediately.

9. Changes to the Privacy Policy

Gold 111 may update this Privacy Policy when necessary. For any significant changes, we will:

  • We will send a notification to your registered email address.
  • A clear notice will be displayed on the platform.
  • We will update the "Last Updated" date at the top of the page.

Continued use of the platform after an updated policy is published will be considered acceptance of the new policy. If you do not agree to the new terms, you are advised to close your account.

10. Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

Email: support@gold111.im

Live Chat: Help Center Chat with us directly.

Response time: within 48 business hours.

Email our privacy team directly at privacy@gold111.im. We take every complaint seriously and are committed to resolving it promptly.

Why Your Data Is Safe with Gold 111

Our Privacy Policy is not just on paper — it is actively enforced at every level

Industry-Grade Encryption

256-bit SSL encryption is used to secure every transaction and personal data. We adhere to bank-grade security standards.

Your Data Is Never Sold

Gold 111 never sells your personal information to third parties. Your data is used solely to provide our services.

Regular Security Audits

Independent cybersecurity experts regularly audit our systems to identify and address any vulnerabilities promptly.

Transparent KYC Process

The identity verification process is fully transparent. Your ID details are used solely for verification purposes and are stored securely.

Mobile App Security

Every session on the Gold 111 app is secured. Biometric login and auto-logout features keep your account protected.

24/7 Support Team

Our expert team is always ready to address any privacy concerns. Reach out to our help center at any time.

Play Safe, Enjoy with Confidence

Your data is fully secure at Gold 111. Join now and enjoy the best betting experience.

Read more: Terms & Conditions  |  Responsible Gaming

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